Customer satisfaction is our priority at Wellzship. If you are not fully satisfied, we are here to help.

7-Day Return Window

Request a return or replacement within 7 days of delivery if the item is damaged, defective, wrong, or significantly different from its description.

Conditions

• Item must be unused and in original packaging
• Order number required
• Unboxing video recommended for damaged/wrong item claims

How to Request

Contact support@wellzship.com or WhatsApp with your order number and photos/video. We respond within 24 hours.

Refunds

For COD orders, approved refunds are processed via bank transfer within 5–7 business days after inspection. Replacements dispatch within 2–3 business days.

Non-Returnable

Personal care items, undergarments, and items damaged by misuse.